World of Culinary Supervision, Training, and Management
Author: Jerald W Chesser
The World of Culinary Supervision, Training, and Management, Fourth Edition gives aspiring chefs, sous chefs, chefs de cuisine, and executive chefs the necessary knowledge, skills, and attitudes required to lead, supervise and manage foodservice workers. In-depth, yet easily understood, it outlines in clear terms those elements crucial to success in today's quality driven foodservice industry—detailing the elements of supervision and total quality management. It examines all aspects of training as it affects the chef supervisor; and providing practical, step-by-step discussions on crucial management skills and functions involving a chef supervisor. This informational and educational training resource fulfills a need as chefs move from being culinarians to managers, supervisors, and trainers in the world of total quality management. It identifies those key areas that will lead qualified individuals into the chef positions of the future, and provides reasonable solutions to situations that typically evolve from them. Foraspiring chefs, sous chefs, chefs de cuisine, and executive chefs
Table of Contents:
I. THE CHEF AS SUPERVISOR.1. Supervision.
2. Quality, Philosophy, History, Excellence, Reengineering, and Change.
3. Motivation, Morale, and Strokes.
4. Building Teamwork in the Kitchen.
5. Total Quality Respect.
6. Dealing with Conflict and Complaints.
7. The Chef as Communicator.
8. The Chef as Leader.
II. THE CHEF AS TRAINER.
9. Total Quality and Training in the Kitchen.
10. Preparing Training Objectives.
11. Understanding Instructional Delivery.
12. Training Methods.
13. Induction and Orientation Training.
14. Training Media and Technology.
15. Training and Transactional Analysis.
III. MANAGEMENT AND CHEF SUPERVISORS.
16. Managing and Utilizing Time.
17. Recruiting and Selecting Kitchen Team Members.
18. Discipline and the Kitchen Team.
19. Problem Solving and Decision Making.
20. Team Performance Appraisal.
Appendix A: Federal Regulations and Executive Orders.
Appendix B: Glossary of Terms.
Appendix C: Bibliography.
Interesting book: China Inc or Report from Engine Co 82
Constituting Democracy: Law, Globalism and South Africa's Political Reconstruction
Author: Heinz Klug
Against the backdrop of South Africa's transition from apartheid, this provocative book explores the role of late twentieth-century constitutionalism in facilitating political change. While using South Africa as a case study, Klug's larger project is to investigate why there has been renewed faith in justiciable constitutions and democratic constitutionalism, despite their many flaws. This examination of South Africa's constitution-making process provides important new insights into the role of law in the transition to democracy.
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